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A.M. BestTV: New Technology Adds Adjusting Speed and Reach, Diminishes Relationships | Business Wire


OLDWICK, N.J.–(BUSINESS WIRE)–In this A.M.BestTV episode, attendees at the 2017 National

Association of Independent Insurance Adjusters conference in St. Thomas,

Virgin Islands, said new technology-enabled services are re-making their

industry, aiding those who can leverage them and threatening old

workflows and relationships. Click on http://www.ambest.com/v.asp?v=naiia1617

to view the entire program.

“Everyone is paperless today, which gives you the ability to accurately

handle a claim from your phone or car, as well as print checks from your

car,” said Francis Marx, president, Curley Adjustment Bureau. “Now, due

to drones, you can be on the scene of a horrific auto accident or a

serious fire.”

David Root, president, Root Cause Consulting, said he sees technology as

a positive and a negative.

“Obviously technology has changed the industry tremendously,” said Root.

“The old brick and mortar offices are becoming obsolete. However, with

technology you lose a little of that human touch, which in a lot of ways

is regrettable, since there is something to be said for that

face-to-face contact.”

For full video coverage of the 80th National Association of Independent

Insurance Adjusters conference, including exclusive executive

interviews, visit http://www.ambest.tv/naiia17.

Other people that appear in this episode:

  • Brenda Reisinger, executive director, National Association of

    Independent Insurance Adjusters;

  • David Hausch, president, Hausch & Company;

  • Paul Nilles, executive vice president, GC3;

  • Peter Schifrin, president, Schifrin, Gagnon & Dickey;

  • Palitha Jayawardena, director, Ceylinco Life Insurance Plc; and

  • Susan Daniels, president and chief executive officer, Northern


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A.M.BestTV covers exclusive A.M. Best information and

reports, targeted topics and key developments in the (re)insurance

industry every Monday, Wednesday and Friday. Sign up for alerts of

episodes at http://www.ambest.com/multimedia/ambtvsignup.html.

View A.M.BestTV episodes at http://www.ambest.tv.

A.M. Best is the world’s oldest and most authoritative insurance

rating and information source. For more information, visit www.ambest.com.

Copyright © 2017 by A.M. Best Company, Inc. and/or its

subsidiaries. ALL RIGHTS RESERVED.

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